Work Programme Staff Were ‘Told To Increase Sanctions’ Says Former Employee

5 Feb

Same Difference

With many thanks to Benefits And Work.

A former employee of three separate Work Programme providers describes how staff members were compelled to increase sanctions in order to hit financial targets.

From 2011, at the dawn of the Work Programme, to 2014, I worked on three separate Work Programme provider contracts. At some point during each of these I, with my then colleagues, was approached by various levels of management and told in no uncertain terms to increase the number of sanctions raised on our clients.

Different justifications were given for this demand, but the implication was always the same – get the dead wood off our books so we can concentrate on the job-ready customers and hit our targets. Fortunately, I was clued-up enough to resist these attempts at coercion through a proper knowledge of the legal foundations underpinning the Work Programme, but many didn’t, and, at threat of…

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